Terms & Conditions

Terms and Conditions

Effective Date: May 17, 2026

Welcome to She Stays Still. These Terms and Conditions govern your access to and use of shestaysstill.com, including our website, products, services, checkout features, customer support, and any related content or policies.

By visiting shestaysstill.com, creating an account, placing an order, or using any part of our website, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

1. Website Use

You may use shestaysstill.com only for lawful, personal, and non-commercial purposes. By using our website, you confirm that you are at least 18 years old, or the legal age of majority in your place of residence.

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, use automated tools to collect data, or use our website in any way that violates applicable laws or the rights of others.

We reserve the right to suspend, restrict, or terminate access to our website or services if we believe these Terms have been violated or if misuse, fraud, or unauthorized activity is suspected.

2. Account Information

You may need to create an account to access certain features. You are responsible for keeping your account information, email address, and password secure.

You are responsible for all activity under your account. If you believe your account has been accessed without authorization, please contact us promptly.

You agree to provide accurate, current, and complete information when creating an account, placing an order, or contacting our customer service team.

3. Product Information

We make reasonable efforts to present product descriptions, images, materials, sizes, colors, specifications, prices, and availability accurately.

However, product images may appear slightly different due to lighting, photography, screen settings, device display differences, and natural variations in materials or stones. Measurements and product details may also vary slightly.

We may correct errors, update product information, change prices, modify specifications, discontinue products, or limit availability at any time without prior notice.

4. Orders and Acceptance

All orders placed through shestaysstill.com are subject to our review and acceptance. Receiving an order confirmation does not guarantee that an order has been fully accepted.

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear to be inaccurate, incomplete, unauthorized, fraudulent, placed for resale, affected by pricing errors, or inconsistent with our policies.

If an order is canceled after payment has been made, we will issue a refund to the original payment method where applicable.

Our products are intended for individual customers and personal use. Purchases for resale, wholesale, or unauthorized commercial distribution are not permitted without our prior written approval.

5. Pricing, Payment, and Taxes

Prices shown on shestaysstill.com are displayed in the currency available at checkout and may change without prior notice.

Payment must be completed using the payment methods available on our website. By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.

Applicable taxes, shipping charges, or other fees may be calculated during checkout based on your order details, shipping destination, and applicable legal requirements.

If a pricing, tax, shipping, payment, or product information error occurs, we reserve the right to correct the error and cancel or adjust the order where permitted by law.

6. Shipping, Returns, and Exchanges

Shipping options, delivery estimates, costs, and related terms are provided during checkout or in our Shipping Policy.

Delivery times are estimates only and may be affected by processing time, carrier delays, customs clearance, holidays, peak seasons, weather, incorrect shipping information, or other circumstances beyond our control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information.

Returns, exchanges, and refunds are subject to our Return Policy. Items must meet the applicable return conditions before a return, exchange, or refund can be approved.

7. Intellectual Property

All content on shestaysstill.com, including text, images, photographs, product designs, graphics, logos, icons, videos, product descriptions, layout, website design, and the overall look and feel of the website, is owned by or licensed to She Stays Still.

You may access and use our website for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, publish, sell, license, or use any website content without our prior written permission.

Nothing in these Terms transfers any ownership or intellectual property rights to you.

8. Reviews and User Content

If you submit reviews, comments, photographs, videos, testimonials, feedback, suggestions, or other content to us, you confirm that you have the right to share that content.

By submitting content, you grant She Stays Still a worldwide, royalty-free, non-exclusive, transferable, and sublicensable license to use, reproduce, display, publish, edit, adapt, distribute, and promote that content for business, marketing, website, social media, customer service, and promotional purposes.

Your submitted content must not be false, misleading, unlawful, defamatory, offensive, infringing, abusive, or harmful to any third party. We may review, edit, remove, or decline to publish user content at our discretion.

9. Third-Party Services

shestaysstill.com may include links to or integrations with third-party websites and services, such as payment providers, shipping carriers, social media platforms, analytics tools, or other external services.

These third-party services operate independently from us and are governed by their own terms, privacy policies, and security practices. We are not responsible for their content, accuracy, availability, policies, products, services, or actions.

10. Privacy

Your use of shestaysstill.com is also governed by our Privacy Policy, which explains how we collect, use, store, share, and protect personal information.

By using our website, creating an account, placing an order, or contacting us, you acknowledge that your information may be handled in accordance with our Privacy Policy.

11. Electronic Communications

By using shestaysstill.com, placing an order, creating an account, or contacting us electronically, you agree that we may communicate with you by email or other electronic methods regarding your orders, account, customer service requests, policies, notices, and service-related matters.

You agree that electronic communications, notices, disclosures, agreements, and records satisfy any legal requirement that such communications be in writing, where permitted by law.

12. Disclaimer and Limitation of Liability

shestaysstill.com, its content, products, and services are provided on an "as is" and "as available" basis, except as expressly stated by us or required by applicable law.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components. We do not guarantee that all product information, pricing, availability, or website content will always be complete, current, or error-free.

To the fullest extent permitted by law, She Stays Still will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website, your purchase or use of any product, your inability to access the website, or any matter related to these Terms.

Nothing in these Terms limits any rights or remedies that cannot be excluded under applicable law.

13. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our website, products, services, payment methods, shipping practices, legal requirements, or business operations.

When we update these Terms, we will post the revised version on this page and update the effective date where appropriate. Your continued use of shestaysstill.com after the updated Terms become effective means that you accept the revised Terms.

14. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be interpreted, modified, or removed to the minimum extent necessary. The remaining sections will continue in full force and effect.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact our customer service team through the contact information provided on shestaysstill.com.